QUIZ 2025 NAHQ PROFESSIONAL CPHQ: CERTIFIED PROFESSIONAL IN HEALTHCARE QUALITY EXAMINATION CERT EXAM

Quiz 2025 NAHQ Professional CPHQ: Certified Professional in Healthcare Quality Examination Cert Exam

Quiz 2025 NAHQ Professional CPHQ: Certified Professional in Healthcare Quality Examination Cert Exam

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Tags: CPHQ Cert Exam, CPHQ Real Questions, CPHQ Valid Test Format, CPHQ Reliable Study Materials, Accurate CPHQ Study Material

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The CPHQ examination is a comprehensive exam that covers a range of topics related to healthcare quality and patient safety. Some of the topics covered in the examination include leadership and governance, patient safety, data management and analysis, performance measurement and improvement, and healthcare regulations and standards.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q140-Q145):

NEW QUESTION # 140
A hospital is using the above chart to monitor the average length of stay (ALOS) for patients diagnosed with acute myocardial infarction (AMI). Which of the following conclusions should be made?

  • A. The average length of stay is consistent with the national average.
  • B. Data collection should be continued for an additional quarter.
  • C. Standard deviation is needed to determine the degree of control.
  • D. The average length of stay is highest during the fourth quarter.

Answer: D

Explanation:
Without access to the specific chart referenced, we can analyze the options based on typical data monitoring practices for Average Length of Stay (ALOS) in patients with Acute Myocardial Infarction (AMI).
* Option A: "Data collection should be continued for an additional quarter." Continuous data collection is a standard practice in healthcare quality management to monitor trends over time. However, this option does not provide a specific conclusion about the current data.
* Option B: "The average length of stay is consistent with the national average." To conclude this, a comparison between the hospital's ALOS data and national benchmarks is necessary.
Without such comparative data, this conclusion cannot be drawn.
* Option C: "The average length of stay is highest during the fourth quarter." If the chart indicates a peak in ALOS during the fourth quarter, this conclusion is directly supported by the data. Identifying such seasonal variations is crucial for resource planning and quality improvement initiatives.
* Option D: "Standard deviation is needed to determine the degree of control." Standard deviation is a statistical measure that quantifies the amount of variation or dispersion in a set of data values. While calculating standard deviation can provide insights into data variability, it is not a conclusion but rather an analytical step.
Therefore, based on the typical interpretation of such data, Option C is the most appropriate conclusion, assuming the chart shows an increase in ALOS during the fourth quarter.
References:
* National Association for Healthcare Quality (NAHQ) - "Healthcare Quality Competency Framework" nahq.org


NEW QUESTION # 141
An organization is shifting paradigms from top-down leadership to participatory management. The process of moving forward includes the four identified phases below:
gathering baseline data
evaluating effectiveness and improvement
making the commitment
implementing the program
Which of the following is the most logical sequence for these phases?

  • A. 3, 4, 1, 2
  • B. 1, 2, 4, 3
  • C. 1, 3, 2, 4
  • D. 3, 1, 4, 2

Answer: D

Explanation:
Detailed Explanation:
The logical sequence of phases when shifting to a participatory management approach is based on ensuring commitment, baseline data collection, implementation, and then evaluation.
Option C: 3, 1, 4, 2
This sequence begins with making the commitment (3), which is crucial for setting the foundation and securing leadership buy-in. Gathering baseline data (1) follows, allowing the organization to understand current performance levels. Implementing the program (4) is the next logical step, with evaluating effectiveness and improvement (2) as the final step to assess outcomes.
Other Options
Options A, B, and D present sequences that are less logically aligned with program implementation. They either suggest gathering data before commitment or evaluating without a fully implemented program.
References:
The sequence aligns with program implementation and change management frameworks in healthcare quality improvement resources, where commitment and data-informed implementation are emphasized. These principles are covered extensively in the CPHQ study materials on organizational change and participatory management.


NEW QUESTION # 142
A local health center is launching a community health assessment. What data is recommended to identify the potential needs of the population?

  • A. number of fast food restaurants in the area
  • B. top five diagnoses for patient visits
  • C. zip codes for patients frequently using the emergency department
  • D. highest level of education of healthcare professionals

Answer: B

Explanation:
When launching a community health assessment, identifying the top five diagnoses for patient visits is recommended to understand the prevalent health issues within the population. This data helps pinpoint the most common health concerns and prioritize areas for intervention and resource allocation. It provides a clear picture of the community's health needs, which is essential for planning effective public health strategies.
* Zip codes for patients frequently using the emergency department (A): This can identify geographic areas of need but does not provide direct information on the types of health issues prevalent in the community.
* Highest level of education of healthcare professionals (B): This is related to workforce capabilities rather than community health needs.
* Number of fast food restaurants in the area (D): While relevant to understanding certain social determinants of health, it does not directly identify specific health needs.
References
* NAHQ Body of Knowledge: Community Health Assessment and Needs Identification
* NAHQ CPHQ Exam Preparation Materials: Data Collection for Community Health Improvement
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NEW QUESTION # 143
A team adopted a solution to a recent problem of not having the correct supplies at the start of a procedure. A new workflow has been in place for two weeks. This morning, a physician complained that the setup is still missing key supplies, despite the new workflow. Which phase of the Plan-Do-Study-Act (PDSA) model should the team revisit?

  • A. Act
  • B. Study
  • C. Plan
  • D. Do

Answer: B

Explanation:
The Plan-Do-Study-Act (PDSA) cycle is a systematic series of steps for gaining valuable learning and knowledge for the continual improvement of a product or process. The four stages are:
* Plan: Identify an opportunity for improvement and plan a change.
* Do: Implement the change on a small scale.
* Study: Use data to analyze the results of the change and determine whether it made a difference.
* Act: If the change was successful, implement it on a wider scale and continuously assess your results. If the change did not work, begin the cycle again.
In the scenario provided, the team has implemented a new workflow to ensure the correct supplies are available at the start of a procedure. Despite this, a physician reports that key supplies are still missing. This indicates that the change may not have achieved the desired outcome.
The appropriate phase to revisit in this situation is the Study phase. During the Study phase, the team should analyze data and feedback to assess the effectiveness of the implemented change. This involves collecting information on the new workflow's performance, identifying any discrepancies or failures, and understanding why the desired outcome was not achieved. By thoroughly studying the results, the team can gain insights into the shortcomings of the current plan and make informed decisions on necessary adjustments.
Skipping or inadequately performing the Study phase can lead to the continuation of ineffective processes and prevent the realization of improvement goals. Therefore, revisiting the Study phase is crucial to determine the root causes of the ongoing issue and to inform subsequent actions for improvement.
References:
* Minnesota Department of Health - "PDSA: Plan-Do-Study-Act"
health.state.mn.us
* Agency for Healthcare Research and Quality - "Plan-Do-Study-Act (PDSA) Cycle"


NEW QUESTION # 144
A healthcare quality professional's initial step in the creation of a patient safety program is to

  • A. identify the applicable patient safety standards.
  • B. define key processes that contribute to patient complaints.
  • C. assess the organization's current culture of safety.
  • D. recommend software purchases to enhance the program.

Answer: C

Explanation:
The initial step in creating a patient safety program is to assess the organization's current culture of safety. Understanding the existing culture provides a baseline for identifying areas that need improvement and informs the design of the program. It helps the healthcare quality professional understand staff attitudes, behaviors, and perceptions related to patient safety, which are critical to developing a successful and sustainable patient safety program.
Define key processes that contribute to patient complaints (A): This may be part of a broader quality improvement initiative but not the first step in a patient safety program.
Recommend software purchases to enhance the program (C): This is a later step, after the program's goals and needs have been established.
Identify the applicable patient safety standards (D): While important, this is typically done after assessing the current safety culture.
Reference
NAHQ Body of Knowledge: Patient Safety and Safety Culture Assessment
NAHQ CPHQ Exam Preparation Materials: Developing a Patient Safety Program


NEW QUESTION # 145
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